Overcoming Challenges in Vulnerability & Incident Management for EU CRA Compliance

IoT devices are prime targets for cyberattacks due to their widespread use and the often-overlooked vulnerabilities lurking within their complex software ecosystems. Unpatched vulnerabilities offer cybercriminals easy entry points, leading to potential data breaches, service disruptions, or even compromised user safety — just one of the many reasons the EU Cyber Resilience Act is vital. 

For manufacturers, the stakes are high—not just in terms of security but also in preserving customer trust and brand reputation. However, meeting the EU CRA's vulnerability handling and incident reporting requirements can come with challenges, especially given the unique constraints and complexities of managing connected devices at scale. This post explores these common hurdles and offers practical solutions to help manufacturers maintain compliance and strengthen their cybersecurity posture.

Common Challenges and Solutions for IoT Manufacturers

1. Managing Resource Limitations

For many IoT manufacturers, especially smaller operations or those managing vast networks of devices, resources can be stretched thin. Implementing comprehensive vulnerability management and incident response processes requires dedicated personnel, time, and technical resources—all of which can be in short supply.

Solution: Automation is a key enabler for overcoming resource limitations. By automating vulnerability detection, patch deployment, and incident response workflows, manufacturers can reduce the burden on their teams and still maintain compliance. Additionally, partnering with third-party security providers, like Finite State, can help offload tasks like security assessments and monitoring, allowing manufacturers to leverage specialized expertise without building large internal teams.

2. Ensuring Timely Responses

One of the biggest challenges IoT manufacturers face is responding quickly to security incidents, particularly in large-scale deployments where the number of devices and the complexity of networks can make rapid identification and response difficult. The CRA requires incident reporting within 24 to 72 hours, which can be challenging to meet if processes are not streamlined.

Solution: Prioritization based on severity is critical to managing incident response efficiently. Manufacturers can focus on addressing the most critical issues by classifying vulnerabilities and incidents according to their potential impact — or using a tool like Finite State, which classifies them automatically. 

3. Balancing Security with Usability

While security is paramount, frequent patches and updates can disrupt the user experience, especially in consumer-facing IoT products. Striking the right balance between maintaining robust security protocols and delivering a seamless user experience is a significant challenge for manufacturers.

Solution: Implementing scheduled maintenance updates alongside emergency patches can help reduce the disruption caused by frequent updates. By notifying users in advance and scheduling routine security improvements, manufacturers can balance the need for continuous security with user convenience. In addition, using over-the-air (OTA) updates allows manufacturers to roll out patches efficiently without requiring user intervention, further minimizing disruption.

Finite State is your trusted partner in achieving compliance and enhancing your IoT security. Contact us today to learn how our solutions can support your path to EU CRA compliance and help protect your products and brand.